Dear valued customers,

It has come to our attention that the serial number tags on the following Cowen products you may have purchased included the UL certification mark.

• Cowen Uncapper
• Silver Queen Uncapper
• Spinner
• Deboxer
• Pump
• Auger
• Hot Water Heater

We included the UL certification mark simply to indicate that all of the electrical components used in our products are UL listed and not to assert that the the products themselves have been certified or inspected by UL.  If you purchased one of these products on or before February 2018 that included the UL certification mark on the serial number tag, please contact us and we will provide you with a replacement serial number tag along with a self addressed stamped envelope for you to return the original serial number tag to us.  If you have any questions, please contact us at your earliest convenience.

Thank you very much for your understanding and cooperation in this matter.

Sincerely,

Joshua Cowen

Cowen Manufacturing, Inc.